Top 17 Customer Service Interview Questions

Interviewing for customer service jobs? We’ve got you covered! We’re going to look at 17 sample customer service representative interview questions, including the top behavioral customer service interview questions. These are the questions you can expect to hear in any customer service interview… whether it’s a first phone interview or face-to-face interview. Make sure you

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The Negative Impact That Growing Up Digital Has Had on Communication

Millennials have a stronger connection with technology than any previous generation. It makes sense that they would: They grew up alongside the internet and smartphones. Experts in all things digital, millennials have certain advantages when it comes to adopting and deploying the latest workplace technologies to drive results. However, the millennial affinity for technology may also

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