Interviewing for customer service jobs? We’ve got you covered! We’re going to look at 17 sample customer service representative interview questions, including the top behavioral customer service interview questions. These are the questions you can expect to hear in any customer service interview… whether it’s a first phone interview or face-to-face interview. Make sure you
Over the past 20 years, I have interviewed thousands of incredibly successful individuals — their success being why I, as a headhunter, was talking to them in the first place. Most of these successful individuals were unsatisfied in their work — which, of course, was why they were talking to me, a headhunter. You might think I
Getting noticed (and getting interviews) on LinkedIn starts with your headline. It’s the FIRST thing people see after your name… …When you comment on a post… When you appear in search results (and recruiters are searching LinkedIn CONSTANTLY)… Or when a hiring manager checks out your profile before interviewing you. >> And a lot of
With the World Health Organization now recognizing burnout as an official medical diagnosis, there’s no longer any excuse for working professionals not to take the issue seriously. Burnout can cause serious damage to your mental and physical health — plus it makes you a less productive employee to boot. One of the key causes of burnout is
Just joined a company that boasts an unlimited PTO policy? It’s likely that such freedom and flexibility were major draws at first. But now that you’re an official employee, chances are you’re not so sure how to handle unlimited vacation time. Should you take full advantage and book a month’s holiday in Portugal? Should you
Hiring managers are often able to tell from the very first moments of an interview whether a candidate is the best person for the position. They know whether the work environment and team dynamics will suit the personality and working style of the job seeker who sits before them. As a job seeker, it’s your
Whether you’re interested in earning more money, gaining valuable job experience, or pursuing a passion, starting a side hustle can be a great way to achieve your goals. You can conduct your side hustle on your own time, and it offers a low-commitment opportunity to try something new. Starting a side hustle can even be
Contrary to the common stereotype of the strung-out addict living under a highway overpass, drug and alcohol addiction more often than not afflict full-time members of America’s workforce. In fact, most adults with substance use disorders in this country are employed full-time, according to a 2014 report by the Substance Abuse and Mental Health Services
Millennials have a stronger connection with technology than any previous generation. It makes sense that they would: They grew up alongside the internet and smartphones. Experts in all things digital, millennials have certain advantages when it comes to adopting and deploying the latest workplace technologies to drive results. However, the millennial affinity for technology may also
Article by Lisa Stephenson We are all in this thing called life together, and what a ride we are on! In the middle of all the madness and mayhem, the peaks and valleys, the lessons and laughter, and the triumphs and tragedies is the beautiful and complex you. You are the writer of your story